Privacy Policy


Be Neutral Now is the sole owner of the information collected on and any of our sub-sites. Be Neutral Now collects personally identifiable information from our users at several different points on our Website.


If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and utility account number). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. When you enroll with Be Neutral Now, you will receive a confirmation e-mail. Be Neutral Now will not send you any electronic marketing without your explicit consent.


Any information we obtain is for company use and to best serve your account.


We will send you strictly service-related announcements on rare occasions when it is necessary to do so. Generally, you may not opt-out of these communications, which are not promotional in nature.


You may opt-out of any promotional e-mails from Be Neutral Now by e-mailing


Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your enrollment. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.


We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.


As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.


A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use session ID cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as enrolling, will be limited. We use session cookies to track what offer you have selected.


This Web site contains links to other sites that are not owned or controlled by Be Neutral Now. Please be aware that we, Be Neutral Now, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this website.


The security of your personal information is important to us. When you enter sensitive information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email us at


In the event Be Neutral Now goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified of any such change in ownership or control of your personal information.


Be Neutral Now may obtain your name, address, utility account number, payment history, phone number, email address, and internet protocol address to enroll and service your account. Your information may be disclosed to others who assist Be Neutral Now in servicing your account. Be Neutral Now does not sell or otherwise provide your information to third parties as they are defined by the California Consumer Privacy Act of 2018.

Pursuant to Sections 1798.110, 1798.115, and 1798.125 of the California Consumer Privacy Act of 2018, you have the right to request from Be Neutral Now, information on data collected about you. The categories of data Be Neutral Now may collect about you are personal identifiers and utility operating information. To exercise this right, submit your request by calling Be Neutral Now at 1-888-309-0542 or going to and sending us a message.


If you have any questions or suggestions regarding our privacy policy, please contact us at


If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.



The California Consumer Privacy Act (the “Act”) was enacted in 2018 and took effect on January 1, 2020. The Act grants new rights to California consumers, including the right to know what personal information is collected, used, shared or sold, both as to the categories and specific pieces of personal information.


The types of personal information that Be Neutral Now collects include the consumer’s (1) name; (2) address; (3) contact information provided by consumer upon enrollment; (4) Utility Account ID


Be Neutral Now collects consumer personal information in order to complete the enrollment process for Be Neutral Now’s services. Once a consumer is enrolled with Be Neutral Now, Be Neutral Now maintains consumer personal information in order to continue providing services to consumer, to maintain consumer’s account, and to process transactions relating to consumer’s account. Be Neutral Now does not sell consumer’s personal information nor does it use the information for marketing purposes.

Your rights?
  • Consumers have the right to know what personal information is collected, used, shared or sold.
  • Consumers have the right to delete personal information held by businesses.
  • Consumers have the right to opt-out of the sale of personal information.
  • Consumers have the right to access their personal information.
  • Consumers have the right to receive equal service and pricing, even if a consumer exercises their privacy rights under the Act.
Contact Be Neutral Now
  • Telephone: 1-888-309-0542
  • Email:
  • Web: